I bought a Philips portable DVD player (10in screen). Other then the drive being kind of noisy it worked fine... for 2 months. The drive stopped reading discs so I call Philips Canada only to be told I had bought it from an unauthorized dealer (it had a Canadian warranty card) so no warranty. When I asked how much it would cost to have it fixed they told me that they replace them under warranty and don't service them. They have NO parts at all so once the warranty is over go buy a new one.
That kind of service I'd expect from some no-name discount brand. Philips will not be seeing any more of my money!
Philips PET723 portable DVD player
Tom
Don't buy Philips #
Posted Thursday 2nd October 2008 13:05 GMT
I bought a Philips portable DVD player (10in screen). Other then the drive being kind of noisy it worked fine... for 2 months. The drive stopped reading discs so I call Philips Canada only to be told I had bought it from an unauthorized dealer (it had a Canadian warranty card) so no warranty. When I asked how much it would cost to have it fixed they told me that they replace them under warranty and don't service them. They have NO parts at all so once the warranty is over go buy a new one.
That kind of service I'd expect from some no-name discount brand. Philips will not be seeing any more of my money!