Its about time DHL got their assed kicked, I live in Asia, and when I order items from abroad it has to be delivered by courier, otherwise it get "lost".
Businesses designate who the courier is unfortunately so I get stuck with DHL due to the price, the packages arrive in Manila, then it can take 7 days to travel 50 kms down the road to here.
Why, cos to save money they use local delivery companies and then it goes walkabouts, they do not have tracking here, customer service is a laugh, they never respond, nothing is ever done, You can't complain to DHL fatherland, they will not respond either, as I am outside Germany. Having lost countless deadlines on delivery and the occassional package, I am so pleased this has happened, I only wish they would read this as well.
Microsoft hits DHL with $2m lost Xbox action
Iain Paterson
In all fairness... #
Posted Tuesday 14th October 2008 21:06 GMT
DHL probably saved them millions in RROD repairs here...
Anonymous Coward
Surely #
Posted Wednesday 15th October 2008 13:08 GMT
If the train was full of new items, then at least half of them were faulty before it even left the rails.
If the train was full of returned Xboxes, then DHL shoul just give them $20 to settle it.
Either way, that's a whole lot less shit that will be heading into consumers homes, which is great news for consumers.
John Nieurzyla
Its about time DHL got sued. #
Posted Thursday 16th October 2008 07:39 GMT
Its about time DHL got their assed kicked, I live in Asia, and when I order items from abroad it has to be delivered by courier, otherwise it get "lost".
Businesses designate who the courier is unfortunately so I get stuck with DHL due to the price, the packages arrive in Manila, then it can take 7 days to travel 50 kms down the road to here.
Why, cos to save money they use local delivery companies and then it goes walkabouts, they do not have tracking here, customer service is a laugh, they never respond, nothing is ever done, You can't complain to DHL fatherland, they will not respond either, as I am outside Germany. Having lost countless deadlines on delivery and the occassional package, I am so pleased this has happened, I only wish they would read this as well.