...It's been plain sailing for me. I love it.

I'd like to see how many users they have, and how many have got problems.

Anything else is just so much internet drama. It's pretty much a proven fact that people love to complain, but aren't so vociferous in praise. Because if you are happy with what you have got, and how it's working for you, why would you find the need to make yourself heard telling everyone?

I'd also quite like to see how many affected people have actually lodged an official support request (I'm not saying it would necessarily get you anywhere) versus just moaning about it in discussion forums etc. I'm willing to bet your average Joe Bloggs (who doesn't like to comment in forums etc, and probably wouldn't even know where to look if they wanted to moan/praise) has just see a bit of slow webmail access now and then, and the odd me.com timeout.

But as ever, the vocal minority make the headlines.