It seems that users fo the Harmony 525 are in two camps - those who get it to work, and those who don't.

One benefit and drawback of the system is the upload of user learned "codes" (as in the reviewer's Blu Ray unit), however any errors or wrong keys that crop up in this procedure are then spread around future users like some virus - and as a result cause maddening frustration. Codes for totally different equipment to that named creep in this way, and some devices never work, and the only support consists of randomly uploading codes in the hope that something will work. "Support" is never ending, but eventually the pain of holding a phone for so many hours is the limiting factor.

The Logitech forums are not indexed on the Internet search engines, so the only time you become fully aware of the enormous number of frustrated potential users is when you get access to that, and it is soul destroying when you find that after many hours of trying, your particular kit is never going to work with it, as others have given up long before you.

This Logitech DON'T tell you, but you won't ever forget the experience: I won't make the mistake of ever buying Logitech products again.