I'd recommend, if you're running Windows on the Eee PC, that you move the Windows pagefile onto the flash memory card (preferable) - or run Windows without a pagefile (not ideal with 512MB of physical RAM). Windows writes to this file a lot, and you don't want to waste read/write cycles on the internal flash storage on this.

Unfortunately I don't think you can move the hibernate file off the internal storage.

Rufus is a muppet. The Downloads link may indeed be on the front page, but the link to the firmware that the customer wanted is not a live link, so it's useless... unless, as the customer did, you view the page source and work it out. Not straightforward. Methinks Rufus needs to chill out and maybe go on some customer service training. Insulting customers isn't good business practice.

Excellent - I look forward to the newest US War on Terror acronym - the 'Department of Defense Distributed Denial of Service' or DoDDDoS for short :-)