I've just spoken to Customer Services at O2 and they stated to me that they only support one 3G speed, which is 128Kbps. If I want anything faster I would have to use HSPDA, which we all know is wrong...
So, misleading message from their Customer Service monkeys (which isn't unusual in itself) but he also didn't seem to be aware that if I was on a higher tariff then I would benefit from a faster 3G service (according to the O2 spokesman quoted in the article).
Answers on the back of an HSPDA enabled handset please!
Samsung UN55B8000 55" LED TV (Widescreen, 1920x1080, HDTV)
LG Electronics 42LH30 42" LCD TV (Widescreen, 1920x1080, HDTV)
Samsung UN55B8500 55" LED TV (Widescreen, 1920x1080, HDTV)
Sony BRAVIA KDL-40EX400 40" LCD TV (Widescreen, 1920x1080, HDTV)
Samsung UN40B6000 40" LED TV (Widescreen, 1920x1080, HDTV)
4 posts • joined Tuesday 12th June 2007 12:55 GMT
Ben Daniel
Only 1 speed... → #
Posted Wednesday 9th April 2008 11:50 GMT
In O2 says 128Kb/s is all its 3G customers need
I've just spoken to Customer Services at O2 and they stated to me that they only support one 3G speed, which is 128Kbps. If I want anything faster I would have to use HSPDA, which we all know is wrong...
So, misleading message from their Customer Service monkeys (which isn't unusual in itself) but he also didn't seem to be aware that if I was on a higher tariff then I would benefit from a faster 3G service (according to the O2 spokesman quoted in the article).
Answers on the back of an HSPDA enabled handset please!
Ben Daniel
what was their initial suggestion?? → #
Posted Thursday 9th August 2007 14:08 GMT
In Pipex invites customer to get 'c**ted'
Did anyone else notice that the second suggestion was HeShe??? WTF?
Ben Daniel
Regarding E-Machines → #
Posted Thursday 2nd August 2007 14:10 GMT
In Tesco takes fight to Sainsbury over Medion PCs
So Andy, if I filled a Dell box up with a pile of random components, would you be happier then?
Ben Daniel
Never going to happen... → #
Posted Tuesday 12th June 2007 13:30 GMT
In Hasselhoff, paedophiles, and a digital Animal Farm
Politicians actually listening to what the people want???? Not a whelks chance in a supernova...